Pros
- Provides reliable and affordable energy
- Offers various payment and billing options
- Invests in renewable energy and has set a goal to reduce carbon dioxide emissions by 80% by 2050
- Offers energy efficiency programs to help save money on their energy bills
Cons
- Relies heavily on coal as a source of energy, which can have negative impacts on the environment
- May experience power outages during extreme weather events
- Some customers may have limited options for choosing their energy provider due to AEP's monopoly in certain regions
