Pros
- Provides electricity to over 5 million customers in 11 states
- Offers a variety of energy efficiency programs to help customers save money and reduce their carbon footprint
- Invests in renewable energy sources such as wind and solar
- Provides reliable power to customers through a diverse mix of energy sources
Cons
- Has been criticized for not doing enough to transition to clean energy sources
- Some customers have reported high electricity bills
- Has faced regulatory challenges and fines in the past
- Relies heavily on coal and natural gas for energy production
